Fully Managed, Day One to Day Done
Every SDP plan comes with a comprehensive set of managed features designed to keep your team's devices secure, updated, and supported.
Enterprise Device Management
SDP delivers every laptop pre-configured with your organisation's settings, enrolled in MDM, and ready to use out of the box. Our team manages the entire device lifecycle so your IT team does not have to.
Dedicated IT Helpdesk
Our 9x6 helpdesk team is available Monday to Saturday, 9am to 6pm, to resolve device issues, answer questions, and keep your team productive. Remote support and troubleshooting included.
Automated Patch and Update Management
Our automated patch management service ensures all devices receive Windows updates, security patches, and application updates on schedule. Reduce security risks without any manual effort from your team.
OS Security Patches
Windows updates applied automatically, tested and deployed overnight.
Application Updates
Business apps kept current with the latest stable versions.
Antivirus Definitions
Endpoint protection updated with the latest threat definitions.
Driver Updates
Hardware drivers updated to maintain performance and stability.
Complete hardware coverage for the full contract duration.
Comprehensive Hardware Warranty
Every SDP device comes with a 36-month hardware warranty. Hardware failures, component issues, and manufacturing defects are covered so your team stays productive without unexpected replacement costs.
Hardware Fault Coverage
All hardware components covered against manufacturing defects and faults for 36 months.
Replacement or Repair
Faulty devices are repaired or replaced quickly to minimise team downtime.
No Hidden Repair Costs
Warranty claims are handled as part of your plan - no surprise invoices.
Backed by Brand Warranty
Lenovo and ASUS official warranty support with authorised service centres in Singapore.
All Features, One Monthly Price
Every SDP plan includes managed device, helpdesk, patch management, and warranty. No add-ons, no surprises.